Technology and Operations. Strategy through Execution.
Bringing it all together to deliver long-term sustainable results.
I consider myself an entrepreneurial COO, CIO, and consultant and have led start-up, turnaround, and high growth organizations. This experience has involved developing and implementing external business strategies and internal operating strategies combined with “in the trenches” operational execution and leadership. I've built and led diverse management teams to achieve extraordinary results and operational excellence in the retail, manufacturing, pharmaceutical, technology, consumer products, and services industries.
I was the EVP of Strategy Management & CIO at Steve and Barry’s, a national specialty retailer. In this role, I worked with all business units, including product development, merchandise management, supply chain, store operations, HR, and finance, to develop and execute improvement strategies and new business systems. I led teams in both the US and India to improve processes and establish new capabilities (e.g., SAP ERP system) to support 59% growth in 18 months. I also led efforts to drive corporate planning and Balanced Scorecards for improved alignment and performance across all business units.
I've been featured in a cover story in Retail Information Systems News magazine for IT’s role in business strategy, listed #4 in Apparel Magazine’s list of Top 50 Innovators, nominated for ComputerWorld magazine’s list of Premier 100 IT Leaders, awarded the Smart Enterprise magazine award for Outstanding Achievement in Enterprise IT Management, and selected to participate in the CA (formerly Computer Associates) “flagship” customer program.
In previous roles, I held various senior executive and consulting positions. From 2004 to 2007, I served as Chief Operating Officer (COO) of PL Developments, a pharmaceutical packaging and distribution company. I was hired as a change agent to provide vision, strategic leadership, and tactical execution to reengineer this fast growing pharmaceutical-packaging company’s entire operation across materials management, production, finance, logistics, quality control, sales, information technology, and human resources. Collectively, the initiatives contributed to a 74% increase in revenue and a 79% increase in gross profit.
In 1999, I was hired by private equity investors and charged with executive management of operations and IT for TechSmart, a technology re-manufacturing and e-commerce company. From 1999 to 2003, I served as CIO and COO and led this start-up through early-stage development and grew corporate revenue 600%.
Prior to these executive positions, I held senior management positions with consulting firms that included Accenture, Technology Solutions Company, and Diamond Management and Technology Consultants. In 1994, I was a founding partner of Diamond and helped lead the company through a successful IPO in 1997. I led client projects with Global 2000 companies in the finance, services, consumer products, and manufacturing sectors that involved analysis, design, and implementation of business processes, information technology, and new organizational structures. Highlights of client projects include an 18-month, 100,000+ hour, SAP implementation for a multi-mode manufacturer, development and deployment of an e-commerce strategy for a multibillion-dollar distributor, and the design and development of a large scale custom system for a utility.
I received my Bachelor of Science degree in Operations Research & Industrial Engineering from the Cornell University College of Engineering.